These forms detail the claimant's entitlements and ask for a preference of Audiologist or hearing clinic. If the claim is accepted, ACC sends information and forms to be completed by the claimant.
After ACC assesses the claim and the reports, a decision is made, and the claimant is notified of the outcome. The necessary reports are completed by the ENT specialist and Audiologist and forwarded to ACC. ACC then issues a claim number to the claimant and arranges for an ENT appointment (Ear, Nose & Throat specialist) for a medical opinion which may include a further audiological assessment. Lodging a claim with ACC: A claim form must be completed by your GP and forwarded to ACC. Since most hearing aid manufacturers offer standard repair charges, we can in most cases inform you right away of the likely cost involved, or if you prefer instead provide you with a quote first.ĪCC - Accident Compensation Corporation If eligible, Accident Compensation Corporation (ACC) is a government compensation scheme which provides partial funding for hearing aids to New Zealanders and New Zealand residents who have acquired a hearing loss through: Long term exposure to noise through their occupation and work environment Exposure to loud level impulse noise eg an explosion Physical trauma to their hearing through an accident If evident and approved, ACC will determine their level of partial funding towards the cost for hearing aids, required accessories, batteries, maintenance and repairs. Minor repairs may be carried out on-site and while you wait and if we find that a major repair is required, we will return the hearing aid to the manufacturer for repair and servicing. In most situations we are able to replace the worn earmould tubing while you wait.
Behind-the-ear (BTE) hearing aid wearers should regularly have the tubing of their custom earmould checked for discolouration, and to see if it is loose, stiff or brittle. Subject to the state and condition of your hearing aid, we are able to verify the performance of your hearing aid with the help of a modern hearing aid analyzer. Without the necessary expert training, skill and tools needed to successfully repair a hearing aid, your attempt to fix it yourself may cause irreparable damage instead, which can end up costing you a lot more.Īt Acoustix Hearing, we have more than two decades of experience in repairing most popular brands and models. Hearing Aid Repairs & Services It is important to note that you should never try to repair your hearing aids yourself. So when you hear an increased amount of feedback, whistling or static, find that the volume is fluctuating or any other general interferences that impact on your ability to use the hearing aid properly please to contact us. Regular servicing of your hearing aids will help to keep them functioning efficiently. Because of their small form factor, hearing aids contain highly sophisticated components, and like with any other devices, they may require to be repaired from time to time.
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Keeping your hearing aids clean and well maintained, and understanding how to do this, will lessen the need for frequent repairs. In addition to keeping the hearing aids clean, wearers must take care of their ears and keep them clean too. Hearing Aid Maintenance Hearing aids are small devices and when worn, are frequently exposed to moisture, perspiration, ear wax and other debris which can easily accumulate around the sound outlet, sound inlet or become trapped in the tiny spaces and crevices of your hearing aids' housing.
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